nidirect | government services

My Benefits Online Feedback

What did you think of our service?

Please take a few moments to complete this survey which will help us to improve our service. Your answers will be confidential, we will not keep any personal details and we will not contact you.

Required field Indicates required field

Required field How did you find out about the My Benefits Online service?

What type of information were you searching for?

(Please select all the answers that apply)

Required field Were you able to find the information you needed?

Required field Did you need to contact the telephone help service for assistance while using the website?

Required field How satisfied were you with the Government Gateway Registration/Log In process?

Required field How easy to use did you find the My Benefits Online service?

Required field Overall how satisfied were you with the My Benefits Online Service?

Required field Would you recommend the My Benefits Online service to others?

Required field What made you decide to use the online service?

(Please select all the answers that apply)

Would you be happy providing information about yourself?

Please note that we will NOT be able to tell who you are from these answers. If you are happy to answer these questions please tick the box below.

Required field Do you feel the service needs improving?

To send your answers please use the submit button. You will receive a message confirming that your answers have been received.